Mathpix - Notice history

Snip - Operational

100% - uptime
Mar 2026 · 100.0%Apr · 100.0%May · 100.0%
Mar 2026
Apr 2026
May 2026

OCR API (us-east-1) - Operational

100% - uptime
Mar 2026 · 99.96%Apr · 100.0%May · 100.0%
Mar 2026
Apr 2026
May 2026

OCR API (ap-southeast-1) - Operational

100% - uptime
Mar 2026 · 99.93%Apr · 100.0%May · 100.0%
Mar 2026
Apr 2026
May 2026

OCR API (eu-central-1) - Operational

100% - uptime
Mar 2026 · 99.96%Apr · 100.0%May · 100.0%
Mar 2026
Apr 2026
May 2026

Notice history

May 2026

No notices reported this month

Apr 2026

No notices reported this month

Mar 2026

OCR API Disruption
  • Resolved
    Resolved

    All services are fully restored across all regions. We are conducting a root cause analysis and will implement safeguards to prevent recurrence.

  • Identified
    Identified

    Global impact has been resolved. We have identified a secondary issue in ap-southeast-1 caused by v3/pdf failover traffic. Customers using v3/text in ap-southeast-1, and some v3/pdf customers whose traffic was routed to that region, may still be experiencing errors. We are actively working to resolve this.

  • Investigating
    Investigating

    We are investigating an issue affecting v3/text, v3/pdf, and v3/batch across all regions. API requests may be returning errors or timeouts.

    Live status: monitor.mathpix.com

Mar 2026 to May 2026

Next