Mathpix - Notice history

All systems operational

Snip - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

OCR API (us-east-1) - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

OCR API (ap-southeast-1) - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

OCR API (eu-central-1) - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Notice history

May 2025

The PDF processing API experienced long processing times from approximately 3:15 AM EST - 3:35 AM EST.
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
The PDF processing API experienced long processing times from approximately 10:30 AM EST - 1:00 PM EST.
  • Resolved
    Resolved

    All systems are back to normal.

  • Identified
    Identified

    We've identified an issue with our autoscaling being limited by AWS GPU capacity. We're adding more availability zones and scaling up manually.

Apr 2025

No notices reported this month

Mar 2025

No notices reported this month

Mar 2025 to May 2025

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