Mathpix - Notice history

Snip - Operational

100.0% uptime
Mar 2026 · 100.0%Apr · 100.0%May · 100.0%
Mar 2026
Apr 2026
May 2026

OCR API (us-east-1) - Operational

99.99% uptime
Mar 2026 · 99.96%Apr · 100.0%May · 100.0%
Mar 2026
Apr 2026
May 2026

OCR API (ap-southeast-1) - Operational

99.98% uptime
Mar 2026 · 99.93%Apr · 100.0%May · 100.0%
Mar 2026
Apr 2026
May 2026

OCR API (eu-central-1) - Operational

99.99% uptime
Mar 2026 · 99.96%Apr · 100.0%May · 100.0%
Mar 2026
Apr 2026
May 2026

Notice history

View current status

May 2026

No notices reported this month

Apr 2026

No notices reported this month

Mar 2026

OCR API Disruption
ResolvedMajor outage29 minutes
  • ResolvedUTC

    All services are fully restored across all regions. We are conducting a root cause analysis and will implement safeguards to prevent recurrence.

  • IdentifiedUTC

    Global impact has been resolved. We have identified a secondary issue in ap-southeast-1 caused by v3/pdf failover traffic. Customers using v3/text in ap-southeast-1, and some v3/pdf customers whose traffic was routed to that region, may still be experiencing errors. We are actively working to resolve this.

  • InvestigatingUTC

    We are investigating an issue affecting v3/text, v3/pdf, and v3/batch across all regions. API requests may be returning errors or timeouts.

    Live status: monitor.mathpix.com

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